Troubleshoot Voting Access
If you cannot find an expected vote, open Voting / Polls / Elections and clear your search and filters. Try All and the status tabs. The Eligible for me filter hides items for which you cannot currently vote. A draft is visible to managers, while a published item is shown to members in its configured audience. See use the Voting Hub.If you can open the item but the ballot is disabled, read its status and start and end times on Governance Details. A scheduled item is not open yet; a closed, archived, or cancelled item no longer accepts responses. An active item may still reject a response when your account is outside the eligible audience. Ask the organizer to confirm the selected audience and your active association account. Understand voting eligibility explains those checks.
If you already voted, look for Update my vote. It is available only when editing was enabled and voting remains open. If Submit my vote reports an error, reopen the item and confirm the window is still active before trying again. Do not assume a response was saved unless the page confirms it.
If results are hidden, check the item's result-visibility rule; view voting results explains the choices. If the workspace itself cannot load, select Try again. For an unresolved account or access problem, contact Asovex Support with the item title and the message shown, without sending private ballot choices.