Manage Conversations and Unread Messages
The Messages page summarizes conversations that already contain messages. It helps you identify new activity and return to the correct member chat.Read the conversation list
Each conversation can show:- The other member's name and avatar or initials
- A preview of the latest message
- You: before a preview you sent
- The relative time of the latest message
- An unread badge when messages are waiting
- A sent or read indicator beside your latest outgoing message
Clear a chat
To remove the messages in an open conversation:- Open the chat menu.
- Select Clear Chat.
- Review the confirmation message.
- Select Clear.
The View Media and Export Chat menu items currently report that they are coming soon, so they are not available history-management workflows. For individual attachments, use the controls described in share images and files in Live Chat.